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How Timely Works

EHR Integration That Connects Provider Insights With Patient Action

TimelySM by DrFirst® connects pharmaceutical companies, providers, and patients through end-to-end prescription engagement designed to drive awareness, speed access, and improve adherence.

One Platform. Two Points of Connection.

Timely by DrFirst reaches healthcare providers (HCPs) and patients at critical moments in the medication journey—beginning when providers select a therapy and continuing through onboarding and adherence.

Platform-Providers
For Providers
Having access to therapy details and copay support directly in the EHR reduces delays and makes informed prescribing easy.
Embedded in the EHR Workflow
Meet providers at the moment of prescribing by making branded therapy information and financial assistance available in the e-prescribing workflow.
Unmatched Scale and Reach
The Timely platform is powered by the nation’s largest medication management network, with 1 of 4 prescriptions in the U.S. moving through the DrFirst ecosystem.*
More Value From Your Investment
Leverage existing EHR integrations to make the most of investments by activating specialty medication coordination, electronic PA, and multi-channel engagement.
Platform-Patients-1
For Patients
Automated text outreach from their trusted providers keeps patients informed, engaged, and on therapy.
Personalized Messaging That Builds Trust
Drive engagement with messaging that comes directly from the patient's trusted healthcare provider, resulting in a less than 1% opt-out rate.*
Engagement When Motivation Is High
No forms. No app downloads. Just a simple link to educational resources about the prescribed therapy and next steps.
Multi-Channel Support at Critical Moments
Deliver personalized outreach, education, copay assistance, and refill nudges to keep patients on track with no additional work for pharma teams.

*Timely by DrFirst data

Quick Answer

What is EHR integration and why does it matter for provider engagement?

EHR integration embeds engagement tools directly into the clinical workflow providers use daily, so they don’t have to toggle between screens. Once a provider selects a medication, actionable, therapy-specific information like dosing help, prior authorization support, copay assistance programs, and limited distribution network flagging is surfaced at the point of prescribing.

Engage patients from the first prescription to ongoing adherence.

Timely by DrFirst is an end-to-end engagement platform that connects providers and patients to relevant information at exactly the right time, delivering seamless support across critical moments in the medication journey.

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PATIENT ENGAGEMENT

Connect at the Moments That Matter Most

Millions of patients abandon prescriptions before the first fill. See how end-to-end prescription engagement boosts awareness and speeds therapy starts.

The Benefits

Choose the Timely engagement platform to build high-impact programs tailored to your brand goals.

Boost awareness

Put therapy information in front of prescribers and patients at the right moment.

Accelerate access

Improve fill rates and reduce treatment delays.

Drive adherence

Support patient programs with proactive outreach and useful resources.

Refine outreach

Track prescribing and patient behavior to refine brand, market access, and patient support program strategies.

See how Timely by DrFirst supports specialty medication adherence.

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Resources

Want to learn more? Browse our resources.

See how smart, tech-driven medication adherence strategies can help you stay ahead.

Bridging the Gap Between Provider and Pharmacy to Drive Patient Adherence to Therapy
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Blog

Bridging the Gap Between Provider and Pharmacy to Drive Patient Adherence to Therapy

Discover how to bridge the gap between providers and pharmacies to enhance patient adherence through personalized support and timely interventions.

Read more
Engaging Patients at Critical Moments to Keep Medication Therapy On Track
Resource-Enaging-Patients-Critical-Moments
Guide

Engaging Patients at Critical Moments to Keep Medication Therapy On Track

A curated guide for pharma brands looking to improve first-fill rates, reduce prescription abandonment, and support patients when it matters most.

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Stopping the Domino Effect of Specialty Medication Barriers
Resource-Stop-the-Dominoes
Infographic

Stopping the Domino Effect of Specialty Medication Barriers

Discover how a personalized engagement platform enhances provider and patient interactions, ensuring timely communication to help more patients begin and continue their therapy.

Read more
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