The Platform

Turn Critical Moments Into Lasting Impact

Timely by DrFirst connects pharmaceutical companies, providers, and patients through end-to-end, personalized engagement that drives awareness, speeds access, and improves adherence.

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For Providers

Having access to therapy details and copay support directly in the EHR reduces delays and makes informed prescribing easy.

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For Patients

Automated outreach, refill reminders, electronic PA, and affordability support help keep patients informed, engaged, and on therapy.

The Benefits

Pharmaceutical teams choose Timely to:

Engage patients from the first prescription to ongoing adherence.

Timely is an end-to-end engagement platform that connects providers and patients to relevant information at exactly the right time, delivering seamless support across critical moments in the medication journey.

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Key Features

Click below to see how Timely helps overcome barriers to better health.

Embedded in the EHR Workflow
Personalized Patient Messaging That Builds Trust
Frictionless, Opt-Out Model
Custom Pharma Programs That Perform
Real-Time Analytics That Drive Action
Multi-Channel Support at Critical Moments
Unmatched Scale and Reach
Easy Integration, Instant Value

Platform-EHR-WorkflowEmbedded in the EHR Workflow

Meet providers at the moment of prescribing by making branded therapy information and financial assistance available in the EHR workflow to speed access and reduce abandonment. 

Platform-Patient-MessagingPersonalized Patient Messaging That Builds Trust

Drive engagement with messaging that comes directly from the provider.

Platform-Opt-OutFrictionless, Opt-Out Model 

No forms. No delays. We show that 99%+ of patients stay connected, which boosts adherence from day one.

Platform-Pharma-BrandsCustom Pharma Programs That Perform 

Timely is trusted by 16 of the top 20 pharmaceutical brands to build high-impact programs tailored to specific brand goals.

Platform-Insights-1Real-Time Analytics That Drive Action 

Track prescribing and patient behavior to refine outreach, improve hub services, and strengthen copay assistance.

Platform-Refill-ReminderMulti-Channel Support at Critical Moments

Deliver personalized outreach, education, and refill nudges to keep patients on track.

Rx-Delivery-DiamondUnmatched Scale and Reach

Timely is powered by the nation’s largest medication management network, with 1 of 4 prescriptions in the U.S. moving through the DrFirst ecosystem.

Platform-Integration-02Easy Integration, Instant Value

Plug into existing systems with no workflow disruption. Quickly activate specialty medication coordination, electronic PA, and multi-channel engagement.

Resources

Go-to content to power your programs.

From white papers to real-world results, browse expert resources that give your brand an edge.

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Schedule a Demo

Ready to engage providers and patients when it matters most? Don’t miss another critical moment.

Reach out to see Timely in action.