Helping Pharma Teams Engage in the Critical Moments That Matter

Timely by DrFirst keeps the medication journey on track—from end to end.

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Engage patients from the first prescription to ongoing adherence.

Timely delivers personalized patient and provider engagement precisely when it’s needed. We help pharmaceutical companies drive awareness, accelerate access, and optimize adherence, even for specialty medications.

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Built on Unmatched Scale and Pioneering Innovation  

Timely stands apart because it’s backed by the power of DrFirst—the nation’s largest medication management network.

16 of the top 20 pharmaceutical companies put their trust in Timely.

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85%

patient engagement rate

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3-5%

increase in prescription fills

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<1%

opt-out rate

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The Timely Difference

Timely engages providers in their prescribing workflow and patients as an extension of their trusted provider relationship. Performance data and analytics let pharmaceutical teams know what’s working and when.

Awareness

Make it easy for providers to see your brand information at the moment of prescribing. Educate patients on treatment considerations to discuss with their provider.

Access

Remove barriers before patients reach the pharmacy with copay assistance, enrollment in patient support and hub programs, prior authorization notifications, and other tools—speeding time to therapy.

Adherence

Keep patients engaged from the first fill to prescription renewal with relevant resources and reminders.

Who We Serve 

We support pharmaceutical companies with personalized engagement at every critical moment in the medication journey. 

Timely empowers our clients by delivering targeted engagement solutions—within the EHR and beyond. By driving awareness, accelerating access, and improving adherence, Timely enables better patient outcomes with minimal effort.

Click below to see how we help teams like yours.

Brand Management Teams
Market Access Teams
Patient Support Teams

WHO-WE-SERVE-Brand-Management-05Raise Awareness With Providers and Patients at the Critical Moment of Prescribing and Beyond 

Timely surfaces patient education resources and messaging within the EHR so providers see relevant treatment options at the point of prescribing. After the prescription is written, automated patient outreach reinforces patient follow-through and brand awareness, with performance insights letting you know what’s working and when. 

Learn more about how we serve Brand Management Teams

WHO-WE-SERVE-Market-Access-TeamsSpeed Up Therapy. Reduce Drop-Offs.  

Timely delivers affordability options, supports electronic PA, and surfaces intelligent pharmacy selection for specialty medications with limited distribution networks. Once the prescription is sent, patients receive tailored copay assistance and ongoing outreach to support them starting and staying on therapy. Fine-tune strategies and patient access solutions based on provider behavior and patient trends.  

Learn more about how we serve Market Access Teams

WHO-WE-SERVE-Patient-SupportHelp Patients Start and Stay on Therapy. 

Faster starts. Fewer drop-offs. Timely simplifies patient support program onboarding with automated outreach to promote affordability and support resources. From the point of prescribing through renewals, patients stay engaged. 

Learn more about how we serve Patient Support Teams

Timely Delivers Results

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Maximize engagement for more prescription lift.

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Increase speed-to-therapy and medication fulfillment.

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Minimize barriers to improve medication adherence.

Resources

Fresh perspectives for pharma brands looking to lead, not follow.

Explore our blog posts and news for smart, tech-driven strategies that help you stay ahead.

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Impressive work
Nothing else matters

Best Overall Patient Engagement Platform

Fragmented communication can keep patients from starting and staying on their medications—putting their health at risk. 

The end-to-end engagement solution from DrFirst addresses these challenges by delivering personalized provider-to-patient notifications,” said Steve Johansson, Managing Director of MedTech Breakthrough. “We’re so pleased to name Timely the Best Overall Patient Engagement Platform of 2025! 

Discover what sets our award-winning solution apart. Learn more →

Learn more about the unique impact Timely offers at critical moments.

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