Helping Pharma Teams Engage in the Critical Moments That Matter
Timely by DrFirst keeps the medication journey on track—from end to end.

Engage patients from the first prescription to ongoing adherence.
Timely delivers personalized patient and provider engagement precisely when it’s needed. We help pharmaceutical companies drive awareness, accelerate access, and optimize adherence, even for specialty medications.
Built on Unmatched Scale and Pioneering Innovation
Timely stands apart because it’s backed by the power of DrFirst—the nation’s largest medication management network.use our solutions
270 EHRs
16 of the top 20 pharmaceutical companies put their trust in Timely.

85%
patient engagement rate

3-5%
increase in prescription fills

<1%
opt-out rate

The Timely Difference
Timely engages providers in their prescribing workflow and patients as an extension of their trusted provider relationship. Performance data and analytics let pharmaceutical teams know what’s working and when.
Awareness
Make it easy for providers to see your brand information at the moment of prescribing. Educate patients on treatment considerations to discuss with their provider.
Access
Remove barriers before patients reach the pharmacy with copay assistance, enrollment in patient support and hub programs, prior authorization notifications, and other tools—speeding time to therapy.
Adherence
Keep patients engaged from the first fill to prescription renewal with relevant resources and reminders.
Who We Serve
We support pharmaceutical companies with personalized engagement at every critical moment in the medication journey.
Timely empowers our clients by delivering targeted engagement solutions—within the EHR and beyond. By driving awareness, accelerating access, and improving adherence, Timely enables better patient outcomes with minimal effort.
Click below to see how we help teams like yours.
Raise Awareness With Providers and Patients at the Critical Moment of Prescribing and Beyond
Timely surfaces patient education resources and messaging within the EHR so providers see relevant treatment options at the point of prescribing. After the prescription is written, automated patient outreach reinforces patient follow-through and brand awareness, with performance insights letting you know what’s working and when.
Speed Up Therapy. Reduce Drop-Offs.
Timely delivers affordability options, supports electronic PA, and surfaces intelligent pharmacy selection for specialty medications with limited distribution networks. Once the prescription is sent, patients receive tailored copay assistance and ongoing outreach to support them starting and staying on therapy. Fine-tune strategies and patient access solutions based on provider behavior and patient trends.
Timely Delivers Results

Maximize engagement for more prescription lift.

Increase speed-to-therapy and medication fulfillment.

Minimize barriers to improve medication adherence.
Fresh perspectives for pharma brands looking to lead, not follow.
Explore our blog posts and news for smart, tech-driven strategies that help you stay ahead.

Bridging the Gap Between Provider and Pharmacy to Drive Patient Adherence to Therapy
Discover how to bridge the gap between providers and pharmacies to enhance patient adherence through personalized support and timely interventions.

Engaging Patients at Critical Moments to Keep Medication Therapy On Track
A curated guide for pharma brands looking to improve first-fill rates, reduce prescription abandonment, and support patients when it matters most.

Stopping the Domino Effect of Specialty Medication Barriers
Discover how a personalized engagement platform enhances provider and patient interactions, ensuring timely communication to help more patients begin and continue their therapy.

Best Overall Patient Engagement Platform
Fragmented communication can keep patients from starting and staying on their medications—putting their health at risk.
“The end-to-end engagement solution from DrFirst addresses these challenges by delivering personalized provider-to-patient notifications,” said Steve Johansson, Managing Director of MedTech Breakthrough. “We’re so pleased to name Timely the Best Overall Patient Engagement Platform of 2025!”
Discover what sets our award-winning solution apart. Learn more →